Air Canada says services restored after system outage causes flight delays

first_imgSome travellers say they were delayed by a few hours, but @AirCanada just apologized and did a boarding call over the intercom. #yyc— Crystal Laderas (@CrisLaderas) March 12, 2018Elsewhere, airports in Toronto and Vancouver had reported disrupted flight schedules because of the technical issues along with congested terminals.Air Canada customers in Canada and abroad took to Twitter to complain of long lines, flight delays and other travel disruptions because of the computer problems.The company apologized for the inconvenience and thanked customers for their patience.The disruption came two weeks after the airline had a computer issue that disrupted web and mobile check-ins and call centre operations and delayed boarding on some flights. Air Canada says it has restored its computer systems after a morning outage led to delays across the airline’s operations.We can confirm airport systems, check-in & customer call centres are now all back online. We’re expecting some flight delays but we’re getting everyone on their way. Please check your flight status before going to the airport. We thank customers for their patience— Air Canada (@AirCanada) March 12, 2018The company says it expects some continued flight delays as it works to clear the backlog caused by a disruption of its airport systems, check-in and customer service centres.Air Canada checking in bags & passengers @FlyYYC after notifying guests this a.m. of a nation-wide network outage. pic.twitter.com/CrbuOGlKQF— Crystal Laderas (@CrisLaderas) March 12, 2018last_img

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